BUSINESS OVERVIEW
GCA Services is a leading facility services company, providing custodial, facilities maintenance, grounds management and other ancillary services to customers throughout the U.S. and Puerto Rico. The company has been focused on select, niche segments of the facility services industry that have strong growth prospects and high barriers to entry. Customers in the company’s target end markets generally require expertise and, as a result, are often willing to pay a premium for quality service. GCA became the leader in the U.S. K-12 education markets and during our ownership grew significantly in excess of the U.S. janitorial services market.
THE SITUATION
The first GCA platform company was a small, regional operator focused on commercial end markets exclusively in the Southeast. Our thesis was to focus on niche, growing end markets that would be outsourcing facility services at a faster rate than the traditional, more saturated end markets. We targeted educational institutions, pharmaceutical plants and high tech facilities. We needed to move quickly and acquire businesses that would give us exposure to those markets, and then deliver high levels of customer service to increase customer retention and growth.
WHAT WE DID
Nautic supported GCA in a variety of ways which resulted in expansion of services to 46 states, the District of Columbia and Puerto Rico, and GCA’s acquisition of 11 companies during our ownership. We worked closely with the Board and our CEO to refine strategy, upgrade the management talent as the company became larger and more complex, negotiate and structure the acquisitions, and work with the lending community to make sure the company was properly funded. GCA was sold to The Blackstone Group in 2012.