Outsourced Services Specialty
CASE HISTORIES

Profit by a wider margin.

The world is getting more complex and highly successful outsourcing companies focus on their customers’ non-core services; investing in people, processes and technology to provide their clients extraordinary levels of service at attractive prices. This leads to client profitability and long-term, mutually beneficial relationships.

Nautic has been an active investor in the outsourced services sector for over two decades. We focus primarily on companies that provide an attractive value proposition for industrial, commercial, and government entities. Characteristics of attractive outsourcing services companies include:

  • Specialization in customer non-core services
  • Clear customer value proposition
  • Use of technology/analytics to drive competitive advantage/scale
  • Strongly embedded in customer operations/channels, driving high switching costs
  • Robust recurring revenue base
  • Credible growth potential
Outsourced Services Team